AP Analyst

Position Summary

Under general supervision of the Accounts Payable (AP) Supervisor, the AP Analyst will complete Full-Cycle Accounts Payable processing including examining, verifying, and reconciling of transactions. Teamwork and customer service are part of the department expectations. This includes responding in a professional and timely manner to vendors, internal customers, and departmental inquiries, meeting Service Level Agreement (SLA) metrics, requested projects, etc. The role supports the AP Supervisor, and the Sr. Manager, Global Business Services (GBS) as needed.

Principal Duties & Responsibilities

• Perform daily three-way matching to validate invoices against purchase orders and receiving documentation.
• Monitor and manage workflow queues; communicate pending actions to business users, troubleshoot issues, and transfer approved invoices to the appropriate ERP.
• Investigate, resolve, and communicate invoice discrepancies and outstanding vendor account balances via phone, email, and written correspondence.
• Support on-time payments and maximize available discounts by performing weekly reviews of invoices scheduled for payment.
• Support new entity, business unit, and automation implementations, including process setup, testing, and stabilization activities.
• Create and review assigned business aging reports monthly; research variances and drive timely resolution of identified issues.
• Develop strong professional partnerships with vendors, business stakeholders, procurement teams, and leadership to resolve issues and support business objectives.
• Respond to vendor and internal inquiries regarding invoice and payment processing within 48 hours, in accordance with Service Level Agreement (SLA) standards.
• Serve as the primary vendor liaison; perform monthly reconciliations of vendor accounts, statements, purchases, and payments.
• Conduct quality control reviews of invoice batches; identify errors and ensure corrections are completed prior to payment processing.
• Participate in projects and continuous improvement initiatives to enhance accounts payable processes and service delivery.
• Partner with AP leadership to implement and maintain systems, procedures, and controls that support effective AP operations and compliance with company policies.
• Manage transfer-fail transactions daily to ensure accurate and timely posting to the associated ERP.
• Create, maintain, and annually review Standard Operating Procedure (SOP) documentation to ensure accuracy and alignment with current practices.
• Effectively communicate with vendors, internal departments, management, and team members to ensure timely issue resolution and process transparency.
• Facilitate the successful adoption of new systems, policies, and procedures by providing training, guidance, and ongoing support to stakeholders.
• Perform other related duties and special assignments as required to support business needs.

Education & Experience

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field with a minimum of three (3) years of relevant experience; or an Associate’s degree with a minimum of four (4) years of relevant experience; or equivalent combination of education and experience totalling at least five (5) years.
• Minimum of 3–5 years of Accounts Payable experience within a large, decentralized organization.
• At least three (3) years of experience in a manufacturing environment with a strong understanding of the full Procure-to-Pay (P2P) cycle.
• Working knowledge of treasury operations, including bank account management and foreign currency transactions.
• Experience with invoice automation or invoice capture systems; Basware experience preferred.

Knowledge, Skills, and Abilities

• Strong organizational, analytical, and account reconciliation skills.
• High level of accuracy and attention to detail, with a customer service-oriented mindset.
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint; 10-key proficiency required.
• Ability to handle confidential and sensitive information with discretion and professionalism.
• Demonstrated ability to communicate and collaborate effectively with vendors and employees at all levels of the organization.
• Strong decision-making skills, including the ability to exercise sound judgment and apply practical, common-sense solutions under pressure.
• Proven ability to work collaboratively within a team environment to resolve issues and ensure timely vendor payments.
• Analytical mindset with the ability to gather, interpret, and break down complex problems into actionable components.
• Results-driven with strong persistence and follow-through; demonstrates initiative, accountability, and a sense of urgency.
• Ability to manage multiple priorities and adapt in a fast-paced, dynamic environment while meeting deadlines.
• Creative problem-solving skills with the ability to identify process improvements and contribute to continuous improvement initiatives.